SHIPPING POLICY

Last Updated: April 2, 2026

At Dream Make Shop, we are committed to delivering your sport-inspired hats quickly and transparently. Please review the shipping guidelines below to understand how your order is processed and delivered.

1. Order Processing & Cut-off Time

All orders are processed and produced during our standard business hours.

Order Cut-off Time: 5:00 PM Eastern Time (ET) – Eastern Standard Time (GMT-05:00).
- Note: During Daylight Saving Time, the cut-off follows EDT (GMT-04:00).
Handling Time: 1 – 4 Business Days (Monday to Friday).
Business Days: Our operations run from Monday to Friday, excluding weekends and US public holidays.

2. Shipping Time & Delivery Estimates

Total Delivery Time = Handling Time + Transit Time.

Region	Transit Time (Shipping)	Estimated Total Delivery Time
United States (Domestic)	4 – 10 Business Days	5 – 14 Business Days
International	4 – 15 Business Days	5 – 19 Business Days

Note: For some remote international destinations, delivery may occasionally take up to 20–25 business days due to customs clearance or local carrier delays.

3. Shipping Fees

Shipping costs are based on your destination and order total. (All prices are listed in USD)

United States:

Orders under $100.00: $5.99 Flat Rate.
Orders $100.00 and over: FREE Shipping.

International:

Shipping rates are calculated at checkout based on destination and order details.

Note: Shipping costs may vary in rare cases for remote locations or special carrier requirements.

4. Shipment Origin

To ensure efficient delivery, we utilize a distributed network of fulfillment centers. Depending on product availability, orders are fulfilled through our internal system and trusted logistics partners to ensure consistent quality and delivery performance.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can monitor your package’s journey at any time via our dedicated tracking page:

Track Your Order Here: https://dreammakeshop.com/order-tracking/

6. Shipping Carriers

We partner with reliable carriers to ensure safe delivery:

US Orders: USPS, DHL US, DHL Parcel.
International Orders: Australia Post, Canada Post, DHL Express UK, Yun Express, Yanwen.

7. Important Notes

P.O. Boxes: We ship to P.O. Boxes within the US primarily via USPS.
Taxes & Duties: For international orders, all import duties, taxes, and VAT are the responsibility of the recipient and are not collected at checkout.
Delays: Factors such as weather conditions, customs inspections, or peak seasons may occasionally affect delivery times.
- Domestic (United States): If your order has not arrived within 20 business days after the shipping confirmation email, please contact our support team.
- International: If your order has not arrived within 25 business days after the shipping confirmation email, please contact our support team.